FAQ

A weekly email survey is sent out every Tuesday and your response is required by Thursday evening.  The survey will ask:

• Will your child be skiing or snowboarding
• What day or days will they be attending (Saturday/Sunday)
• Will your child be bringing a guest

Your response is mandatory; as it provides Winter Walden with the information needed for staffing allocation, transportation, and the number of lift tickets needed.  If you miss the deadline and your child is planning on attending, please call us at 248.855.1075 or send the email survey to us by Thursday at 9p.  We will need to know which day(s) they are attending if they are skiing or snowboarding, and if they are bringing a guest.

Children may attend Saturday, Sunday, or both days on any given weekend and can choose between skiing or snowboarding (7+ yrs old).

Some of our members are having issues viewing the Winter Walden website,  getting security warning messages when visiting our site, filling out a form, or reserving a day trip with a credit card.  For more information visit click on web browser fix to resolve this issue.

Yes, Winter Walden will be using charter buses this season.  Bus Schedule.

Weekend trips are held at Mt. Holly and Pine Knob. 

All of our fees are outlined on the club structure | fees page of our website.  Complete the following forms to get started:

1. Membership application $400-325 annual membership fee per child, based on club and sibling discounts if applicable
2. Daily Trip $125-110 daily based on the club your child is enrolled in. 
3. Rental equipment is $44 per day for ski or snowboard equipment at Mt. Holly or Pine Knob.  $15 additional fee for helmet rental if needed.  You can also check out our local retailers page for seasonal rental options.

Winter Walden does offer daily rental for skis/boots,  snowboards/boots, and helmets for Mt. Holly and Pine Knob for $44.00 per day.   Helmets are not included and are an additional $15 per day.  Some local retailers offer seasonal rental options.

Click here to complete the daily rental form

Recommended Arrival Times

• If a student needs rental equipment, arrive 15 minutes early.  Go to the Winter Walden desk in the lodge.
• Pine Knob:  Saturday Check-In: 9:15a | Sunday Check-In: 9:30a | Program Ends at 3:00p
• Mt. Holly: Saturday Check-In: 9:30a | Sunday Check-In: 9:40a | Program Ends at 3:oop
• 3:00p:  Pick up the student at the meeting area outside next to the flags.  The instructor brings the class to the flags and reviews the lesson plan and notes with each student at the end of the day.

Winter Walden has a meeting area located on the snow near the parking lot.  The meeting area is marked with Winter Walden flags and is staffed to assist you in getting your children into the right area (equipment rental, class, and to be classified area). 

• Mt. Holly: Winter Walden meeting area is next to the magic carpet/beginners area.  This area is between ski patrol and maintenance buildings on the right side of the parking lot when facing the hill.
• Pine Knob: Member area is next to the magic carpet/beginners area.  This area can be accessed from the parking lot between the Pine Knob main cafeteria and Trinity Health VIP parking lot.

Yes.  If you tell Winter Walden that your child is attending and they do not show and we do not receive a phone or email notification 24 hours before the scheduled trip there is a $25 no show fee.  We ask that you call 248.855.1075 or email us at info@winterwalden.com to update us with your child’s status.

Yes.  It is mandatory that you sign your child and/or guest out at the Winter Walden desk prior to leaving early, so we can account for all of the children in our program for that day.

Pack lunches in a disposable bag (NO lunch boxes) and seal it in a Ziploc bag labeled with the child’s name OR send money ($10-$20) with your child for them to buy lunch. 

We suggest not bringing extra items such as an extra pair of shoes, iPods, backpacks, toys, etc. as these items tend to get lost.

Yes.  It is Winter Walden’s policy that all children’s equipment and gear be labeled.  It is much easier for us to find misplaced equipment and gear and return it to you when it is labeled. 

We suggest using a permanent marker and/or labeling skis/poles/boards.

Winter Walden does bring back lost equipment and gear back to our office.  If you are looking for something, please call us at 248.855.1075 or email us at info@winterwalden.com.

The American Teaching System (ATS) is used as the foundation of snow ski teaching in the United States.  ATS is a system that continuously evolves as new information becomes available.  ATS is student-centered, meaning the goals of the program are student-focused.

Snowboard Teaching System (STS) covers three concepts: riding, teaching, service.  The concepts are determined by board performance, movement, and the learning process.  STS is also a student-centered program.

A majority of our instructors have been certified by the PSIA (Professional Ski Instructors Association) or the AASI (American Association of Snowboard Instructors) which is the largest organization in the world focused on teaching people how to ski and snowboard.  PSIA/AASI members identify fundamental skills of great skiing & riding and effective teaching.

PSIA-AASI members undergo rigorous training and curriculum to stay up to date with the latest and greatest skills and curriculum.  PSIA/AASI is the national governing body for ski and snowboarding instructors in the United States.

For more information on PSIA/AASI check out thesnowpros.org